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Formed in 1999, Community Action Norwich delivers the social outreach work of the church at New Hope Christian Centre in the Lakenham area. This church had been working in the community for 10 years before Community Action Norwich was formed. Lakenham has approximately 10,000 residents, and according to local authority tables, is listed as the third highest priority area in the city in terms of social deprivation and need.


Daily we are dealing with issues surrounding family breakdown, poverty, crime, drug and alcohol misuse, isolation and poor mental health. A charitable trust was formed to enable us to be better equipped to meet the challenges and take the opportunities which were opening to us. In November 2002, we won the Investor's in People Award and continue to keep up the standard of quality the award requires.

Our Vision:

We exist to meet the needs of people and provide hope through programmes of community care.

Our Values:

Community Action Norwich strives to uphold basic human values as presented through Christian teachings. We seek to reflect these values through our own lives and caring work. We believe in the inherent dignity, the unique beauty and intrinsic value of all people, as being made in the image of God.


We recognise that in each human being there is a valuable member of society who is worthy of respect, no matter what lifestyle they choose to follow. We acknowledge the right of each individual to experience the love which is based in Christianity. We are committed to sharing this love by offering care and hospitality to all who come to our programs.


We aim to provide an environment in which all will feel valued and loved. We value excellence in all things. Using our abilities and efforts we strive to create programs which offer holistic care for the whole person.

Our Team:
Duane Elkins

Community Outreach Manager; 

Social Prescription.

Claire Jackson

Kitchen Manager.

Victor Gillon

Day Centre Assistant.

Our Trustees

Clare Elkins (Chair); Barbara Edwards; Jenny Drake; Everjoice Makuve; Alison Sayer; Matthew Richards

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